Version 3Effective September 4, 2026Last updated September 4, 2026

Privacy Policy

This Privacy Policy describes how OGVCLOUD LLC d/b/a TaskColony collects, uses, and shares information in connection with the TaskColony website, platform, and services.

Information We Collect

Account information
Contact information
Case information
Court documents
Service addresses
Subject information
Uploaded files
Process-server information
Certification information
Service attempts
GPS/location data
Photographs and supporting evidence
Device/browser information
Payment information
Communications
Audit logs

Additional Sections

How information is used
How information is shared
Process servers/service providers
Data retention
Security
Cookies
User choices
Legal requests
Children's privacy
Policy updates
SMS/Text Messaging Privacy
Contact information

SMS/Text Messaging Privacy

When you voluntarily opt in to TaskColony SMS/text message communications — by providing your mobile telephone number and checking the SMS consent checkbox at signup or in your account settings — TaskColony may collect and store your mobile telephone number together with your SMS consent information, including your opt-in status, the consent language and version you agreed to, and the date and time you provided consent. The SMS consent checkbox is never pre-checked; you must affirmatively opt in.

SMS communications relate to your account, activity, and use of the TaskColony civil process serving platform, and may include verification codes, account and security notifications, service request updates, process server job and assignment notifications, service status updates, payment-related alerts, and customer support communications.

TaskColony does not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or messaging consent information to third parties or affiliates for their marketing or promotional purposes.

Your mobile information and SMS consent data may be processed by service providers — such as our communications and messaging, hosting, security, fraud-prevention, payment, and infrastructure providers — strictly as necessary to provide TaskColony’s messaging services and to support security, fraud prevention, and other operational purposes. Such information is not provided to those service providers for their own marketing or promotional purposes.

Message frequency varies based on your account and service activity. Message and data rates may apply. You can reply STOP to opt out of applicable SMS communications at any time, and reply HELP for assistance. You may also review, update, or withdraw your consent and disable SMS notifications at any time in your account settings. Consent to receive SMS marketing or optional messaging is not a condition of purchase or of using any TaskColony service. For the full terms of our SMS program, see our Terms of Service.